7 Things We Do Better

Our specialty is IT consulting, computer support and network services serving small-medium businesses in Auburn Hills, Birmingham, Bloomfield Hills, Southfield and surrounding areas

  1. We Guarantee a One Hour Response. Our experienced qualified technicians who can fix your computer problem will respond immediately or return to you within sixty minutes or less. If we don’t respond in that one hour time period, the work is free.
  2. Lightspeed Repair. We know you don’t want to waste your valuable time waiting for your computer to be fixed. Our remote network IT support services are the answer to this. Through this network support and IT service, your computer data network can be accessed remotely and securely. If not, our technician will be at your service that very same day.
  3. We Talk Like You Do. If you have any problems or computer support questions, you can ask and we will answer in PLAIN ENGLISH. Don’t worry – there is no “geek speak” by our team of IT support technicians.
  4. Our Guarantee -100% Unconditional Satisfaction. Expect total satisfaction with our products, IT Consulting and technology support services. With our IT management services, nothing will get in the way to make sure you are a happy customer.
  5. No Unforeseen or Unwanted Surprises. You can plan on no damage being done to your network and data. You will be alerted to any potential risks involved in completion of computer maintenance services upon our evaluation of your computer or network. We will explain to you any potential risks involved and get your okay before we begin the work. Alternative process is to have your data synchronize and backed up before we proceed any further on your machine.
  6. We Guarantee All Projects To Be Completed On Time within Budget. We won’t surprise you with added or hidden charges as we perform IT consulting and network services. Believe it or not, there are some incompetent and unethical technicians out there, but not us. We make no excuses. We guarantee the completion of your IT support project ON BUDGET and ON TIME which will ultimately lead to success for your company.
  7. Invoices Will Be Accurate – Guaranteed. Each detailed bill will from us will be completely accurate – guaranteed. There will be no billing surprises since your IT management services bill will be pre-approved by you.