As your small business grows, you will have to determine how to handle various IT functions. The two main options are to create an internal IT department or to outsource the functions. While an internal department answers solely to you, it also has numerous disadvantages. You are responsible for all the payroll, benefits and training required to keep top-notch personnel as well as purchasing and updating hardware and software. Unless you are an information technology company, this may distract you from focusing on your core functions. As a result, outsourcing some or all of your IT may increase productivity and save money.
You can tailor your outsourcing support based upon your company’s requirements. Outsourcing enables you to purchase the hardware and services that you need, when you need them. This may save small or medium sized businesses money, freeing up funds for other important projects. Consulting services can assist your in-house personnel stay current in the latest hardware and software requirements. In addition to helping streamline business practices, the consultants may provide expertise not available in-house or the additional workers required for holidays, vacations and other personnel absences.
Managed IT services go a step further. Hardware and software as a service can eliminate the need for you to stay on top of the latest changes and security updates. Cloud services can also save on overhead expenses. Managed IT ensures that your network runs at optimum efficiency, while providing a backup plan should here be a service interruption or need to recover from an unforeseen disaster.
Outsourcing can reduce overhead, allow for better budgetary planning and provide access to the latest technology. It also enables you to focus on your core business knowing that your network is secure and operating at peak efficiency.