Identity and Access management

  • Multi-factor Authentication for all users.
  • Anti-spoofing settings enabled to prevent someone pretending they are the CEO.
  • Documented wire transfer process which includes verbal approval & security tokens.
  • Monthly detailed proactive review against best practices standards.
  • Conduct an audit of all technology solutions, user accounts and roles. Repeat this process on a quarterly basis.
  • Disable inactive or underutilized employee accounts if they are unused or inactive for long periods of time.
  • Use a password manager to create strong, unique password per technology solution and enable Multi-Factor Authentication (MFA) on the password manager. Do not allow storage of credentials in web browser.
  • Monitor accounts for exposed credentials using free or commercial tools.
  • Conduct phishing simulations and training for all staff.
  • Consider device trust or network IP whitelists for accessing technology portals and appliances.
  • Avoid shared accounts. MFA is designed for a single user. As a result, it is difficult to managed on shared accounts.
  • Protect any API keys in use:
    • Use different keys for different integrations rotating them periodically.
    • Use IP restrictions where possible.
    • Store keys securely.
    • Enable MFA on all accounts that are allowed to via API keys anywhere they are configured for use.

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Protection of Local and Cloud Backups

  • Act on your vendor’s recommended guidance or best practices for the protection of your backup technology.
  • Move away from shared login accounts on appliances and technology portals.
  • Enable MFA on access to technology portals and appliances.
  • Store copies of backups offsite, or in an isolated network that is inaccessible from servers or workstations, thus making backups harder to access, encrypt, or destroy.
  • Monitor and alert for backup deletion. Some vendors offer “soft” delete so backups are not immediately removed. Understand your vendor’s capabilities.
  • Test your backups. Determine how long it takes to do a restore, and set accurate expectations should the need arise.

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Cybersecurity Insurance

  • Invest in cybersecurity insurance.
  • Extortion coverage should cover your business into the low to mid-six figures.
  • Verify that there are no wartime exclusions with your carrier.
  • Verify that the insurance carrier will pay for a preferred incident response and forensics provider, or become comfortable with and accept the one the carrier offers.

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